Acronis True Image Crucial Ssd
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I purchased a Crucial MX300 525gb SSD, installed it, started the install and ran into an issue with a Windows update file so I had to suspend the install. I fixed the Windows update issue and when I went back to install the TrueImage software I received a message indicated that an SX or MX series Crucial SSD is required. (The windows update problem was a failed installation of a file which brought my computer to a crawl and finally it would freeze.)
How do I fix this problem so I can install the Acronis software?
Thank you for any assistance you can provide.
I neglected to mention the SSD has been formatted and been assigned a drive letter. It is recognized, by name, in the device manager, disk manager and the bios app for the motherboard.
Acronis For Mac
Phil, welcome to these User Forums.
The software provided with your Crucial SSD is an OEM version of the Acronis True Image program and imposes various restrictions on its use.
Support for OEM versions of ATI are provided by the vendor providing it, i.e. Crucial in this instance.
Please see KB 2201: Support for OEM Versions of Acronis Products
I have not dealt with any issues where ATI hasn't recognised a specific model of Crucial SSD but would suggest checking what type of format you have used for the drive, i.e. that it is either using MBR or GPS with NTFS format, as being the most common format, and not formatted as exFAT or using any Linux format (EXT2/3/4).