I bought a 1 year subscription of (VpnOneClick Pro, Subscribe 12 Months) twice. The developer says that they received payment only once, but I received 2 receipts (as below) from the itunes store showing that the same item was purchased twice and my credit card was charged twice too.

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When I click on report a problem in iTunes for the above purchase it re-directs me to

The page doesnot open and gives me a message 'An Internal Server Error Has Occurred.'

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How do I get a refund from iTunes ?

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Description Our website provides a free download of VpnOneClick Pro 3.28 for Mac. This free Mac application is a product of Bravotelco llc. The program is sometimes distributed under different names, such as 'VpnOneClick'. Hello I have a problem with connecting with your proxy servers. I installed vpnoneclick extension from google chrome but after installation the subscription`s info says that invalid user id. I reported your support team (Mike &.)this problem many times and every time they could`t solve it. By the way I have an active account until 2014/07/19.

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MacBookAir running Mac OS X v10.7.4 iTunes 10.6

iTunes Store or App Store : China

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MacBook Air, Mac OS X (10.7.4), iTunes Store or App Store : China

Posted on Jun 14, 2012 1:03 PM